Frequently asked questions
Frequently Asked Questions (FAQs)
1. How do I place an order?
You can place your order directly through our website. Simply add the product to your cart, complete the checkout process, and make the payment using your preferred payment method. Once your order is confirmed, we begin preparing your typewriter for dispatch. If you require assistance before purchasing, you may also contact us via WhatsApp.
2. What typewriters do you sell?
We offer a wide range of typewriters, including Standard Typewriters, Portable Typewriters, Perkins Braille Typewriters, Antique Typewriters, Vintage Collectibles, Typewriter Ribbons, Spare Parts, and Accessories. Whether you're a writer, collector, student, institution, or enthusiast, we have suitable options available.
3. Are your typewriters restored and ready to use?
Yes. Every typewriter is carefully inspected, serviced, tested, and prepared before dispatch. Many of our machines can also be customized in terms of color and appearance upon request, which is why preparation may take a few days after an order is placed.
4. How does shipping work?
We provide FREE shipping across India on all typewriter orders. Spare parts and accessories are shipped at applicable courier charges based on weight and destination. Every dispatched order includes parcel photographs, packing images, courier details, AWB number, and live tracking. Detailed shipping information is available on our Courier & Shipping page.
5. Can I customize my typewriter?
Yes. Depending on the model, we offer custom color options and personalized name decals. Since every machine is individually prepared after an order is placed, customization requests should be communicated before dispatch.
6. What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, EMI (on eligible orders), and Cash on Delivery where available. All online payments are processed through secure payment gateways.
7. Do you provide warranty and after-sales support?
Yes. We provide warranty support on eligible products along with repair services and spare parts availability. If you experience any issues after purchase, simply contact our support team and we will guide you through the process.
8. What is your return, refund and replacement policy?
Returns, refunds, and replacements are accepted only under specific conditions. We recommend reading our dedicated Return & Refund Policy and Shipping Policy pages before placing an order, as they explain the complete process and eligibility criteria.
9. Can I visit RR Typewriter Mart?
Yes, but strictly by prior appointment.
As an active workshop, we spend most of our time restoring typewriters, preparing orders, and dispatching shipments. Whether you wish to purchase a typewriter, view our collection, seek information, or visit our workshop, please contact us in advance to schedule an appointment.
10. How can I contact RR Typewriter Mart?
You can reach us through Phone, WhatsApp, or Email during our business hours. We aim to respond to all enquiries as quickly as possible. Our complete contact details are available on the Contact Us page.
11. Do you supply schools, institutions, businesses, and government organisations?
Yes. We regularly supply typewriters, Braille typewriters, spare parts, and accessories to educational institutions, government departments, offices, typing institutes, libraries, NGOs, and corporate organisations. For bulk enquiries, please contact us directly.
12. Do you ship internationally?
No. At present, RR Typewriter Mart ships only within India. We do not currently offer international shipping.